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Customer Promise

Why Lunescape?

Shop thousands of hand-curated products not found anywhere else

We’re committed to our customer promise all year round, however during busy periods like holidays, sales and special campaigns you might experience higher waiting times from our Customer Service team. Your deliveries may take longer than usual to get to you, but don’t worry — you’ll receive a confirmation email as soon as it’s shipped. For more information, visit the FAQs . 

Who are we?

LUNESCAPE allows you to shop the pieces you want, when you want, from anywhere around the world. We are for dreamers everywhere – fetching diverse fashion, accessories, gifts and more from afar to inspire your individuality. We've scoured the globe to find the most unique, interesting, and hard-to-find pieces and curate them into one beautiful website for you to peruse. 

Our customers are at the heart of everything we do – that’s why when you shop with us you’ll find an unrivalled selection of goods that no one else can offer. From established powerhouse designers to emerging and independent artisans, designers and boutiques, we only partner with the world's finest to ensure you get the items that matter to you - and those you love.

Once you’ve made a decision, we’ll then take care of the legwork. We ship from warehouses worldwide, so you’ll receive your order in no time. Our shipping warehouses and Artisan shops are located throughout the world. Whenever possible, we will ship your order from the closest warehouse to your location to ensure a timely delivery. Please note, some of our handcrafted and Artisan goods are locally made, and are only available from one location.